Heck Discussion Assignment 2.2 SCLM476

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Heck SCLM 476 Assignment 2.2 Assignment 2.2 Annotated Bibliography Fred Heck Supply Chain, Transportation and Logistics Management, Bellevue University SCLM 476: Capstone and Public Relations Professor Gary Lawson January 19, 2024 1

Heck SCLM 476 Assignment 2.2 Annotated Bibliography Bhattacharyya, S. (2024) FedEx CEO eyes Red Sea crisis, rising ocean rates. This article discusses FedEx’s role in a current global issue. As a major player throughout the supply chain, FedEx must closely monitor the situation in the Red Sea with the ongoing threat of rebel attacks against cargo and transport ships. These threats have seen some corporations shift some operations to utilizing air transportation to avoid the possibility of an attack or a seizure of the vessel and cargo while on the open water. With the price of air freight being higher than the typical cargo ship delivery, companies will be forced to raise their prices in order to maintain profitability while keeping their cargo, and crews safe from harm. situation. FedEx.com FedEx’s organizational structure is similar to other logistics and supply chain companies. First there is the main FedEx Corporation which encompasses the rest of the FedEx divisions. Each division of FedEx is its own operating company. The other divisions are FedEx Express, FedEx Services, FedEx ground, FedEx Freight, FedEx Office, FedEx Logistics, and FedEx Dataworks. All these divisions work together to service over 220 countries and territories that provide supply chain expertise to creating cutting-edge tech solutions. 2

Heck SCLM 476 Assignment 2.2 FedExCares.com FedEx Cares is the company’s global community engagement program that connects people and possibilities. FedEx’s goals are to help make the world a better place through in-kind shipping, volunteering, and charitable giving. One such community program that FedEx sponsored this year was the Purple Totes Grant Contest. More than 3,200 FedEx employees collected and donated over 4,700 totes worldwide. All of the nonprofits that were supported received a $5,000 grant from FedEx! Kulisch, E. (2023) Freight Waves. FedEx to shut down 29 more aircraft as demand shrinks. This current article from Freight Waves discussed how FedEx removed twenty-nine aircraft from its fleet this year through permanent retirement and temporary storage. This strategy will help streamline FedEx’s network as global trade slows. Through consolidation, FedEx is able to improve efficiency and reduce immediate operating costs. By no means does this decision mean that FedEx is struggling or going out of business. FedEx is just reacting to the current market trends and will continue to add new aircraft to their fleet in the future as demand increases or older assets need to be replaced. Adjusting assets to match demand is part of any healthy business strategy. Galea-Pace, S. (2020) Inside FedEx Logistics. Inside Supply Chain This article also discusses the role of FedEx throughout the supply chain as a solution- based company that enables businesses to access 99% of the world’s GDP and operates in over 220 countries and territories globally. One such aspect is international freight forwarding. FedEx provides three choices for ocean freight forwarding which are 3

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Heck SCLM 476 Assignment 2.2 International Direct Economy Ocean, International Direct Priority Ocean, and International Direct Distribution Ocean Solutions. These programs connect North America, Central America, Asia, Europe, and the Middle East together bringing supplies and materials to parts of the world as frictionless as possible. Mehta, I. Tech Crunch (2024) According to TechCrunch.com, FedEx is launching their own commerce platform called FDX. This platform will compete against companies such as Amazon through offering merchants’ services such as fulfillment, tracking, post-purchase experiences, as well as returns. This platform is set to launch in the fall of 2024. Innovations such as these will help FedEx compete with existing platforms and will provide their new and existing customers with a new commerce platform that will enhance and streamline FedEx’s services. Parsons, S. (2022) FedEx Supply Chain This article discusses FedEx’s role throughout the supply chain as a world leader. FedEx’s sophisticated logistics network ensures that goods and materials are moved quickly and efficiently around the globe. FedEx offers a new feature called “Shipment Trace” which utilizes Artificial Intelligence to provide real-time tracking information for packages. This allows the customer to track their shipments in real time anywhere in the world. FedEx is also using AI to improve packing and sorting operations as well as drone utilization to deliver packages and virtual reality to help train employees to operate more safely and efficiently. 4

Heck SCLM 476 Assignment 2.2 Roger Frock. (2006). Changing How the World Does Business This paper discusses the history and early days of FedEx. Key information is discussed such as how FedEx began in April of 1973 delivering 186 packages on their first day of operations. During the early years of business, FedEx hovered on the verge of bankruptcy. Through hard work, long hours, and determination, the founder of FedEx Fred Smith, and his team were able to turn FedEx into a multibillion-dollar corporation. Sec.gov Within FedEx’s annual 10K report some highlights of the current financials for FedEx are as follows. 2023 revenue was $90.155 Billion. This is down 3.59% from 2022 2023 gross profit was $62.34 Billion 2023 net profit was $4.175 Billion For FY23 FedEx reduced costs on an annual basis by more than $2 billion. These savings resulted from streamlining operations and reducing overall expenses. ShipScience.com Understanding the Impact of Weather Delays on FedEx Shipments This article from ShipScience.com discusses the weather-related impacts on FedEx and their business operations. Similar to any physical business, FedEx is not immune to weather impacts. Shipments can not only become delayed, but could also be completely lost in the ocean due to a hurricane, or even destroyed in a airplane accident. While these are extreme circumstances, the majority of the weather-related issues are delays due to factors such as snowstorms, heavy rains, power outages, and staffing shortages during 5

Heck SCLM 476 Assignment 2.2 emergency situations. The article touches on the importance of planning ahead to ensure minimal product loss, especially when managing perishable goods. At times, deliveries can be rerouted, or rescheduled to ensure the cargo is safe from extreme weather and disruptions. 6

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Heck SCLM 476 Assignment 2.2 Reference Bhattacharyya, S. (2024) FedEx CEO eyes Red Sea crisis, rising ocean rates. Contributorhttps://www.cfodive.com/news/fedex-ceo-eyes-red-sea-crisis-rising-ocean-rates/ 704838/ FedEx.com https://www.fedex.com/en-us/open-account/ag13398602.html?CMP=KNC- 1001816-61-10-950-1110000-US-US-EN- BRZ0001ZTVZDR40&gad_source=1&gclid=Cj0KCQiAtaOtBhCwARIsAN_x- 3LgGg2C6ybZSD2U96Wqwuy3ExD- _MYPtLjENoHwuqytvea18gitV3caAte5EALw_wcB&gclsrc=aw.ds FedEx Cares. https://fedexcares.com/#:~:text=FedEx%20Cares%20is%20our %20global,and%20expertise%2C%20and%20charitable%20giving . Kulisch, E. (2023) Freight Waves. FedEx to shut down 29 more aircraft as demand shrinks. https://www.freightwaves.com/news/fedex-to-shut-down-29-more-aircraft-as-demand- shrinks Galea-Pace, S. (2020) Inside FedEx Logistics. Inside Supply Chain https://supplychaindigital.com/logistics/inside-fedex-logistics Mehta, I. (2024) Tech Crunch. https://techcrunch.com/2024/01/15/fedex-announces-its- own-commerce-platform-for-merchants/ Parsons, S. (2022) FedEx Supply Chain. https://www.phsinc.com/supply-chain/fedex- supply-chain/ Roger Frock. (2006). Changing How the World Does Business : Fedex’s Incredible Journey to Success - The Inside Story: Vol. 1st ed. Berrett-Koehler Publishers. 7

Heck SCLM 476 Assignment 2.2 Sec.gov https://www.sec.gov/ix?doc=/Archives/edgar/data/1048911/000095017023033201/fdx- 20230531.htm ShipScience.com. Understanding the Impact of Weather Delays on FedEx Shipments https://shipscience.com/understanding-the-impact-of-weather-delays-on-fedex-shipments/ #:~:text=It's%20important%20to%20note%20that,is%20safe%20to%20resume%20operations. 8

Heck Discussion Assignment 2.2 SCLM476

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