Assignment 1 (1)

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Feb 20, 2024

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OMGT701 – Operations Management for Products and Services Assignment 1 Innovation and Change Management (Sec. 001) OMGT 701-004 ASSIGNMENT # 1 Submitted by: Mary Ann Catalan Student Number: 301238696 Submitted to: Prof. Kevin Viflanzoff Page 1 of 3 Reference: Heizer, J., Render, B., Munson, C., Griffin, P. (2020). Operations Management: Sustainability and Supply Chain Management (3rd Canadian Edition). Pearson Canada.
OMGT701 – Operations Management for Products and Services Assignment 1 Instructions Carefully read each scenario and answer the related questions. Save this completed assignment as YourLastName_FirstInitial_Assmt1 Submit your completed document to the eConestoga dropbox for this assignment on or before Saturday 11:59 pm of the week of Module 4. Questions 1. David Upton is president of Upton Manufacturing, a producer of Go-Kart tires. Upton makes 1,000 tires per day with the following resources: Labor 400 hours per day @ $12.50 per hour Raw material 20,000 pounds per day @ $1 per pound Energy $5,000 per day Capital costs $10,000 per day a) What is the labor productivity per labor-hour for these tires at Upton Manufacturing? (1 mark) b) What is the multifactor productivity for these tires at Upton Manufacturing? (1 mark) c) What is the percent change in multifactor productivity if Upton can reduce the energy bill by $1,000 per day without cutting production or changing any other inputs? (2 marks) 2. Explain how improving quality can lead to reduced costs. (2 marks) Page 2 of 3 Reference: Heizer, J., Render, B., Munson, C., Griffin, P. (2020). Operations Management: Sustainability and Supply Chain Management (3rd Canadian Edition). Pearson Canada.
OMGT701 – Operations Management for Products and Services Assignment 1 3. An avant-garde clothing manufacturer runs a series of high-profile, risqué ads on a billboard on Highway 101 and regularly collects protest calls from people who are offended by them. The company has no idea how many people in total see the ads, but it has been collecting statistics on the number of phone calls from irate viewers: TYPE DESCRIPTION NUMBER OF COMPLAINTS R Offensive racially/ethnically 10 M Demeaning to men 4 W Demeaning to women 14 I Ad is incomprehensible 6 O Other 2 a) Depict this data with a Pareto chart. Also depict the cumulative complaint line. (2 marks) b) What percent of the total complaints can be attributed to the most prevalent complaint? (2 marks) Page 3 of 3 Reference: Heizer, J., Render, B., Munson, C., Griffin, P. (2020). Operations Management: Sustainability and Supply Chain Management (3rd Canadian Edition). Pearson Canada.
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