QSO 321 Module Three Assignment

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Southern New Hampshire University *

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321

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Business

Date

Feb 20, 2024

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docx

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3

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QSO 321 Module Three Assignment Template Complete this template by replacing the bracketed text with the relevant information. Use the row in italics as an example. Internal Stakeholders
Stakeholder Role Responsibilities Influence CEO Provides vision, direction, and high- level strategic decisions for an organization Responsible to employees, customers, the board of directors, and other stakeholders for decisions made about and for the organization Influences strategic initiatives, goals, values, and investments of the overall organization internally; these include those that impact revenue streams, costs, investment into employees, the elimination of waste, and the overall impact of the organization Can approve or create organizational initiatives that provide resources needed to strengthen TBL alignment in the organization Owners To ensure the companies existence, and make sure all decisions made are in the best interest for everyone that is employed. Responsible for the company’s foundation and existence. Their influence is everyone. Their decision making causes immediate reactions to everyone employed. Board of Directors To overlook all operational aspects of the company Strategic decisions, market capitalization, and to ensure that investors are happy with their investments and that the owners are satisfied with their choice of appointment to take over as manager Influences everyone directly involved within the company. Managers Overlook the employees and to ensure the owner and board of directors that their end goal is being met. Responsible for the quality of the employees and good performance, and can also make tactical decisions and the setting of goals. They influence the employees underneath them. Hoping for no downsizing, good working conditions, decent wages and bonuses. Employees To carry out their managers tasks given Meeting goals, helping customers, and doing They influence their bosses, and also the
External Stakeholders Stakeholder Role Responsibilities Influence Customers To shop or buy the businesses products. To show how successful the companys decisions have been by giving their money and attention to the company They could directly influence the company if they stopped shopping there and went elsewhere. Local Community To shop at the business and support To help grow the companies name, and that the company doesn’t negatively impact their lives in the form of environmental damage Although they cant directly influence the company, they could help support it or negatively effect it by the view of the company by the community. Creditors To help the company with any loans To be able to provide resources for any companies that are in need. They could influence companies by being able to provide loans and any resources that they may need. Suppliers To provide any products that the company may need n/a n/a SOURCES: https://maddevs.io/blog/internal-and-external-stakeholders-in-it/
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