Performance Review Protocol

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Dec 6, 2023

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Performance Review Protocol College of Humanities and Social Studies, Grand Canyon University COM-500: Relationship in the Workplace August 2, 2023 1
Performance Review Protocol A performance review is the process of appraising the employee’s previous work performance and conveying future expectations for the job by providing constructive criticism and recommending professional development opportunities (Laurinavicius, T., 2023). Most companies require a performance review annually to track the growth of their employees and if they met the goals that were set. This process of communication gives the manager the opportunity to provide valuable feedback that employees can use to achieve their goals (Wilkie, D., 2015) and ask questions on how they can develop and advance within the company. Reviews also affords the opportunity for incentives such as promotions and bonuses. Organizations should consider criteria’s when requiring a performance review to be conducted, such as teamwork, attendance, quality of work, quantity of work, strengths, weakness, job knowledge and goals. Teamwork: employees working in a team environment need to exhibit flexibility, adaptability, and cooperation with the team. Listen and respect others’ opinions, treat people equally, and communicate clearly and concisely. Sharing information appropriately with others creates an atmosphere of collaboration. Attendance: adheres to work schedules, deadlines, and department policies on attendance and punctuality, exercises good judgment in scheduling time off from work. Quality of Work: responsible for own actions and exhibits the ability to get things done. Employee is able to complete job requirements and assignments accurately, thoroughly, and effectively, that achieves expected outcomes. Quantity of Work: completes job requirements and follows through with assignments timely, meets deadlines, and uses work time productively. Effective time management skills and ability to multitask. 2
Strengths: over the past year, list three strengths you have developed since working in the department. Weakness: list three weaknesses you have identified that you need to improve to be more effective in your position. Determine if they are 30-, 60-, 90- or one-year goals. Job Knowledge: demonstrate appropriate understanding of job duties, develops skills needed to perform job effectively. Understands expectations of the job and prioritizes assignments and responsibilities. Uses technology to perform job duties. Goals: where do you see yourself within the company in the next two to three years and how do you plan to meet this goal? Employee Reviews Barbara Mixon, Human Resources Director of ImageOne, is conducting the annual performance reviews for three of her employees (Grand Canyon University, 2016). Each of her employees contribute to the department and company in various ways. However, there are some deficiencies that must be address before the start of the next review period. She must decide who will be approved or denied their merit increase. To address each employees’ deficiencies, Barbara must be proactive and present plans that will motivate and encourage Brian LeRoux, Natalya Robertson, and Shavonne Watson, to achieve their goals. Brian LeRoux, Human Resource Manager for ImageOne, has great work ethics and outstanding performance (GCU, 2016). However, his work performance declined this year requiring Barbara to complete a formal write-up and submit to his file. His decline performance will be a contributing factor for him not receiving his merit increase. To get Brian back on track and motivate him, Barbara should conduct a 90-day review to evaluate Brian’s performance and provide feedback. A motivation for the turnaround in performance would be a pay raise since he 3
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missed out on the yearly merit incentive. If he is still struggling, require him to attend time management and professional development training. Natalya Robertson, the Benefits Manager for ImageOne, efficiently saves the company money each year, is good at her job, but has very poor attendance (GCU, 2016). Unfortunately, Barbara has not done her due diligence in documenting and speaking with Natalya regarding her attendance. Now, Barbara has no proof to validate this issue and cannot use her poor attendance as a reason not to receive her merit increase. However, Barbara can approve a lower amount. To motivate Natalya, Barbara needs to reiterate to Natalya her attendance is a major factor in receiving merit increases and continued employment with the company. Shavonne Watson, Administrative Assistant for ImageOne, is very enthusiastic and a well-like employee of the company (GCU, 2016). However, her work performance has been average the past year. She is a part-time student who loves to travel, which could be a contributing factor to her performance. Barbara sees the potential in Shavonne and suggests that she goes through professional training and mentoring programs to enhance her skills which would lead to a promotion within Human Resources. One incentive that can be offered to Shavonne if available is tuition reimbursement. This monetary incentive would help with her educational goals. Barbara’s review of her employees’ performance has given her a perspective on how they contribute to the company. She realizes going forward that monetary motivation is a key factor that pushes her employees’ work performance. Constructive feedback to the employees provides them with insight into their shortcomings and what the company has to offer to help them. Monetary motivation makes an employee feel appreciated for the hard work and dedication they give to the company, leading them to success. 4
References Grand Canyon University. (2016). Performance review scenarios. https://halo.gcu.edu/resource/5396e8fd-8eb0-4ef5-a40b-7fe18771fa8d Laurinavicius, T. (2023). Performance review template & examples (2023) . Forbes Advisor. Retrieved August 2, 2023, https://www.forbes.com/advisor/business/performance-review Wilkie, D. (2015). Is the Annual Performance Review Dead? HR Magazine , 60 (8), 11–12. https://lopes.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx? direct=true&db=bth&AN=109579111&site=ehost- live&scope=site&custid=s8333196&groupid=main&profile=ehost 5