Effective Leadership Protocol
docx
keyboard_arrow_up
School
Central Michigan University *
*We aren’t endorsed by this school
Course
500
Subject
Arts Humanities
Date
Dec 6, 2023
Type
docx
Pages
6
Uploaded by LastDegree2023
Effective Leadership Protocol
College of Humanities and Social Studies, Grand Canyon University
COM-500: Relationship in the Workplace
July 19, 2023
1
Effective Leadership Protocol
A successful organization needs to have a strong leadership team who can communicate
effectively, and its employees towards its vision. What is leadership? According to Griffin et al.
(2020), leadership is a set of traits ingrained in someone who is professed to use influence
successfully. There are many styles that have pros and cons that can promote success or cause a
downfall. Ultimately, the organization wants a leader who is successful and can encourage their
team to add to the success of the company. A good leader values their employees by informing
them what is expected from them, supports out of the box ideas and opinions within the team and
encourages employee’s involvement to achieve the goal of the organization.
To achieve their goals, communication must be a back-and-forth dialogue among the
employees and stakeholders that delivers pertinent, concise, and timely information that
everyone involved will understand and know what is expected from them. When leaders
recognize how effective communication adds to the value of the team, achieving their goals is
limitless. A strong leader understands that with effective communication, team members will go
above and beyond to succeed and show just how valuable they are to the organization. However,
to achieve these goals, protocols are needed to ensure all leaders understand what is expected
from them. According to Grand Canyon University, (2014), The Lead Groups upper management
has some flaws in the way they are communicating between themselves and staff. This is causing
a disruption and delay in handling business at hand. They realize that change needs to happen
and are ready to implement new protocols to move the company forward. With that they need to
determine what style of leadership would benefit all involved.
2
Leadership Styles
As stated above there are many leadership styles within a business. The goal is to find the
style that best works in the organization that encompasses the vision of the company. The most
common leadership styles found in a business are authoritarian or autocratic, laissez-faire, and
charismatic. However, they are not always found within a leader. Members of The Lead Group
now exhibit these styles within management.
Authoritarian or autocratic (command and control) leaders, are ruler followers and
demands the same from their employees (8 Common Leadership Styles, 2018). It is their way or
no way with no room for collaboration. They are distant towards employees which hinders
creativity and causes low morale within the team. The CEO of The Lead Group, Terrance Jones
exhibits this leadership style. He has no tolerance for employees interrupting him while
speaking, rejects generalities when working out a problem and is curt to all employees. Fred
Williams, the Financial Director, also has these quality traits with employees outside of the
executive team. He is viewed as arrogant and non-approachable.
Charismatic leadership styles are influencers, charmers who use their positive energy to
get the most out everyone who works for them (8 Common Leadership Styles, 2018). This
person is easy to talk to when employees need to discuss matters of the team. They are hands-on
within the team and allow the team members to be creative to achieve the goal. Ahmad Fez, the
Assistant Resource Director, has the characteristics of a charismatic leader. He is loyal to his
supervisor but is approachable and employees come to him for direction. He is available to the
employees to help them resolve issues. With this leadership style leaders can earn trust from
employees.
3
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Laissez-faire leaders are laid back, trusting, not really involved with the team, leave
decision-making up to the team but will provide feedback to the members (8 Common
Leadership Styles, 2018). These leaders are very trusting in their employees to make decisions,
come up with solutions to any problems, self-guidance, and work within a team. Terrance shows
a very minuit trait of laissez-faire when he delegates the day-to-day operations to others.
Otherwise, none of the executive members show this leadership style. Everyone is very involved
with making decisions at The Lead Group, no matter how small it may seem.
Leadership Techniques
For positive change to occur within The Lead Group, they must listen to employees who
are doing the day-to-day tasks. Employees will feel valued if you request feedback from them
and make them feel like they have a voice. Require them to complete a questionnaire regarding
leadership, morale, and the organization without any backlash for being open and honest. Be
direct with the questions, do you think the organization is adhering to their vision, are the
employees being heard, do you feel you are a valued employee, do you feel that communication
within the organization is open, are the leaders leading or demanding and what can the leaders do
to improve to make the work environment less stressful? When the right questions are asked,
employees will provide a viewpoint from a different perspective. It is up to leadership to accept
and acknowledge what is working for the organization.
This is just the start of bridging the gap
between leaders and employees.
There must also be constant communication between leaders and employees to encourage
transparency. Every quarter offer a Town Hall meeting for employees to attend and hear about
financial status, improvements and anything negative that might affect them. When employees
4
are the last to know what is happening with the organization, it causes rumors to travel from
department to department and disrupts the flow work.
Motivation is the key to keeping employees engaged, ready to work and return to work
every day. The morale is high, they know that they can come in and offer an idea without being
brushed off. They have an attitude of success, and they want to work because they feel valued
and heard.
Effective leadership protocols can bridge the gap between stakeholders, leaders, and
employees. This will raise the morale and expectations of everyone involved. The work
performance of employees will be at a higher level than before without any hesitation to go
above and beyond. When communication is open employees and leaders can work together to
achieve the organization’s goal and support the vision. Communicating and motivating their
employees will create an effective community within The Lead Group if they adhere to the
established protocols. Not just one person can get the job done, it takes a team to conquer the
task.
5
References
Griffin, R. W., Phillips, J.M., & Gully, S.M. (2020).
Organizational behavior: Managing
people and organizations
. Boston, MA: Cengage ISBN-13: 9780357689998
8 Common Leadership Styles. (2018).
OfficePro
,
78
(7), 4. https://lopes.idm.oclc.org/login?
url=https://search.ebscohost.com/login.aspx?
direct=true&db=bth&AN=132864425&site=eds-live&scope=site
Grand Canyon University. (2014).
Effective group communication scenario.
https://halo.gcu.edu/resource/4826423b-012c-45d5-b0d0-24d1bb4b5551
6
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help