General Direction - Quality Indicators 24 April 2012

G ene r a l D ir e c t i on – Q ua li t y I nd i c a t o r s , 24 A p ril 2012 P age 1 o f 2 Q u ali t y i nd ica t o r s P u r po se T h i s i s a gene r a l d ir e c t i on m ade unde r s e c t i on 28 ( 1 ) o f t he N a t i ona l V o c a t i ona l E du c a t i on and T r a i n i ng R egu l a t o r A c t 2011 ( t he A c t ) . A gene r a l d ir e c t i on m a y be g i v en b y AS Q A , a s t he N a t i ona l VE T R egu l a t o r , on t he w a y i n w h i c h t he VE T Q ua li t y F r a m e w o r k and o t he r c ond i t i on s de f i ned i n t he A c t a r e t o be c o m p li ed w i t h . It i s a c ond i t i on o f r eg i s t r a t i on t ha t an AS Q A R T O m u s t c o m p l y w i t h an y s u c h gene r a l d ir e c t i on s . T e r m s a nd D e f i n i t i on s ! AS Q A : A u s t r a li an S k ill s Q ua li t y A u t ho ri t y ! CC O S : C o m pe t en cy C o m p l e t i on O n li ne S ys t e m ! E n t e r p ri s e R T O : R T O w h i c h de li v e r s t r a i n i ng and a ss e ss m en t s e r v i c e s on l y t o i t s o w n organisation’s personnel ! NC VE R : N a t i ona l C en t r e f o r V o c a t i ona l E du c a t i on R e s ea r c h ! N SS C : N a t i ona l S k ill s S t anda r d s C oun c il ! Q I: Q ua li t y i nd i c a t o r ! R T O : AS Q A r eg i s t e r ed t r a i n i ng o r gan i s a t i on ! S M A R T : S u r v e y M anage m en t, A na l ys i s and R epo r t i ng T oo l A u t ho r i t y S e c t i on 22 ( 3 ) o f t he A c t r equ ir e s R T O s t o c o m p l y w i t h t he D a t a P r o v i s i on R equ ir e m en t s 2011 . P a r t 4 o f t he D a t a P r o v i s i on R equ ir e m en t s l eg i s l a t i v e i n s t r u m en t r equ ir e s t ha t an R T O : ! 6 . 1 : m u s t c o ll e c t da t a on t he qua li t y i nd i c a t o r s ag r eed upon b y t he M i n i s t e ri a l C oun c il , o r i t s de l ega t e ! 7 . 1 : m u s t p r o v i de an annua l s u mm a r y r epo r t t o AS Q A aga i n s t t he qua li t y i nd i c a t o r s . A t i t s m ee t i ng i n D e c e m be r 2011 , t he N SS C r e l ea s ed a S pe c i a l B u ll e t i n pe r t a i n i ng t o Q ua li t y I nd i c a t o r da t a ga t he ri ng and r epo r t i ng r equ ir e m en t s . P r i n c i p l es und e r p i nn i ng t h e g e n e r a l d i r ec t i on L ea r n e r e ng a g e m e n t a nd e m p l o ye r sa t i s f ac t i on R T O s t ha t do no t u s e t he S M A R T sys t e m a r e r equ ir ed t o s ub m i t t he AS Q A Q ua li t y I nd i c a t o r A nnua l S u mm a r y R epo r t . T h i s r epo r t r equ ir e s an R T O t o r epo r t on i t s l ea r ne r engage m en t and e m p l o y e r s a t i s f a c t i on Q I s u r v e y r e s pon s e r a t e s , s u r v e y i n f o r m a t i on f eedba ck and i m p r o v e m en t a c t i on s . T he s e R T O s a r e t o c o m p l e t e t he AS Q A Q ua li t y I nd i c a t o r A nnua l S u mm a r y R epo r t t e m p l a t e f o r t he p r e v i ou s c a l enda r y ea r and e m a il i t, b y 30 J une , t o Q i da t a @ a s qa . go v . au .